<如何成為一名專業飯店人>【Part XII(完結篇)】擁有優越員工的人格特質有機會成為企業發展的核心 成為世界重要餐旅市場的專業飯店人

中國早已成為全球最大的餐旅市場
面對現在餐旅業市場在亞洲,特別是在中國這個大市場。HIM洞燭先機開了瑞士飯店管理學校先河──首創選修中文課程。不同國籍的學生個個躍躍欲試,對此, 校長尤麗卡•博兒克蘭表示,其實到處都有很多機會,要去哪裡工作,還是要看學生自己決定,有些剛畢業的學生去了中國,不同國籍學生都有。因為中國的市場很不一樣,有很多令人驚奇的酒店都蓋好了,有些學生對文化、傳統和中國歷史很感興趣,美好的機會。有些學生想去美國,商業方面的事情很吸引他們,每個學生想去什麼地方真的都不一樣!
中國的餐旅市場不論在全球還是在亞洲的表現都是世界第一!

 

許多像HIM校長這樣的餐旅業專家都預估,中國熱不僅會持續下去,全亞洲也都在改變中,那是一個有趣的新天地,充滿新的機會和可能性,年輕學子都前仆後繼地要前往參與其中。
國際知名酒店集團在中國興建了無數令人驚豔的奢華酒店

 


很多臺灣學生想留在歐洲或瑞士,可能嗎?
瑞士歡迎也需要外籍技師、工程師、科學家和電腦科學家等專業人員前去工作與居住,但根據法律只限於歐盟(EU)舊會員國與「歐洲自由貿易區」(European Free Trade Area, EFTA) [註6]會員國的市民。所以,臺灣的同學很多都夢想能留在當地工作,實際上是不太可能的事!
註6:EFTA由挪威、列支敦斯登、冰島和瑞士等四國於1960年所組成。該組織透過其組織架構下的自由貿易協議,提供歐盟(EU)27個會員國進行自由貿易的經濟活動。時至今日,該組織也與世界各地約30個國家的關稅聯盟(Customes Union)簽署自由貿易協議,像是土耳其、南非和加拿大等。

除非是來自EFTA或EU成員國,否則礙於法律其他國家人民無法留在當地工作。

其實,學生用不著期待一從大學畢業,就會得到管理階層的工作。因為市場上有許多競爭者與你一起角逐工作,他們中有很多人在職場上已打滾很多年,比初入社會的年輕人更有經驗。所以,年輕的畢業生們要擁有開闊的胸襟,準備好自己,培養好自己各方面的能力進入職場。若能獲得一份兩三年的管理培訓計畫工作,也是一件很不錯的學習機會,因為將會在不同部門接受交叉培訓,然後就有可能獲得得到一份管理階層的工作。不過,HIM職涯服務團隊老師馬汀表示,他們開辦了畢業生職涯中心,由布朗寧蔓夫人(Madame Bronniman)負責指導畢業生的職涯規劃,幫助他們與世界各地的業者聯繫。她是幫助臺灣學生找到最適合工作的最佳人選與希望,現在有許多企業都有管理培訓計畫,像是Hyatt、Ritz Carlton和Four Seasons等都有非常完善的管理培訓計畫,那是讓學生找到最好工作的方法。

HIM職涯服務團隊積極推動與知名酒店集團合作管理培訓計畫

HIM校長尤麗卡•博兒克蘭說,她真的知道只有一件事──那就是語言!如果你想留在歐洲,你必須知道語言是絕對的!否則你就別想找到工作,如果你想在法國酒店櫃台擔任接待員,法語是必須的,否則你就永遠別想得到一份工作。語言是非常非常重要,完全取決於你想做什麼,真是很重要!不過我曾說過如果你有熱情,你是友善的,你有張笑臉,你是尊重人的,你又有語言能力。絕對有許多地方等著你去工作!語言非常重要!那就為何我們要求學生真的要學好語言,它與會計同等重要,所有的課程都很重要,語言真是很重要!如果學生想要得到一份畢業生培訓計畫,不論是在什麼國家什麼城市,布朗寧蔓夫人絕對會幫助他們解決複雜的法律和簽證的問題。

語言能力是餐旅業先決條件

 

最後,要了解的是飯店不只是提供旅客住宿的地點,它其實就是一個企業,要想成為這個企業發展的核心,以及為公司帶來無可限量的發展潛能,任何員工在市場競爭激烈的現代社會,除了本身的專業技能與語言能力相當重要外,其實還有一項對公司發展與個人成功不可或缺的重要因素,那就是優越的人格特質!有些人格特質是天生的,有些是可以後天養成的,這些特質是熱情、積極進取、團隊合作、善與人溝通、不強調個人職務範疇、進退得宜、不吝於公開讚美、懂得給別人留台階、會幫助弱勢族群、用能力來證實自己,並且勿表現出證明唯有自己是對的,他人是錯等的攻擊性言行。

任何企業都需要熱情、團隊合作、讚美他人、善於溝通….等優越人格特質的員工

 

好的員工雖然會力求完美,仍能及時適度修改與調整,以能讓事情能以更好與流暢的方式進行。切記!要永遠保持對工作的熱忱,這點不論在哪個產業都很重要,這樣才能替自己爭取到更多理想的機會!

 

~全文完~

看完整的<如何成為一名專業飯店人>全系列文章:
【Part I】臺灣觀光政策與餐旅教育難跟上全球餐旅業腳步
【Part II】臺灣星級旅館全面實施腳步慢 民宿已成發展重點
【Part III】中國已是全球最大餐旅市場 連鎖酒店將成為全球最大的酒店投資市場!
【Part IV】觀光大國瑞士三星酒店數量最多 臺灣在亞洲旅遊競爭力排名有進步
【Part V】國內餐旅教育跟不上時代腳步與業界需求
【Part VI】熱情是成為飯店人首要條件 須了解臺灣當今飯店產業結構和全球產業未來趨勢
【Part VII】走進世界培養國際觀的重要 多種語言能力是為了與他人溝通
【Part VIII】成功的瑞士飯店管理學校不屬於技職教育 為世界各地飯店培育出專業人才
【Part IX】遠赴瑞士念專業飯店管理學校?還是在臺灣飯店慢慢等熬出頭?
【Part X】要永遠對餐旅業有熱情!而非不實際的幻想!
【Part XI】飯店是一個有機企業體 學習飯店管理就是學習如何經營一個企業
【Part XII】擁有優越員工的人格特質有機會成為企業發展的核心 成為世界重要餐旅市場的專業飯店人

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  37. http://w.w/ Здравствуйте! Вас интересуют клиентские базы данных?

  38. Alyce said on 2017-10-23 at 07:29:04

    Have actually been taking little over a month.

  39. Elaine said on 2017-10-23 at 10:55:46

    There are additionally synthetic stones that are obtainable out there.
    You have to learn about these stones earlier than shopping
    for them.

  40. Teena said on 2017-10-24 at 05:36:47

    Temple armlets diversify from attachable conventional armlets to armlets with intricate workmanship
    with strings to tie around the arms.

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